Nexeant Support
Watch How Nexeant Works
See Nexeant’s agentic marketing platform in action. These quick, practical demos show how to set up and optimize your strategy in minutes.
- Getting Started with Nexeant — Overview of setup, connecting brand voice, and inviting teammates.
- Using Nexie AI Assistant™ — See how Nexie supports you in real time — from planning to publishing.
- Running an Opportunity Forecast™ — Learn how to surface opportunities and prioritize high-value content themes.
- Checking Content Readiness with Pre-Flight Check™ — Ensure your messaging, SEO, and structure are ready before publishing.
- Analyzing Market Coverage with GEO+ Analyzer™ — Visualize your content footprint and identify white-space opportunities.
FAQs
Can I upgrade or downgrade my plan anytime?
Yes. You can change plans at any time — upgrades take effect immediately, while downgrades apply at the next billing cycle.
How does the 14-day free trial work?
You get full access to all features in the Essential plan. No credit card required.
What does 'agentic' mean in Nexeant?
Agentic means your AI agents act proactively — scanning, analyzing, and recommending actions to improve your marketing performance.
Can I add more users later?
Absolutely. Professional plans allow up to 10 additional seats at $39 per user per month. Enterprise plans are unlimited.
Is customer data secure?
Yes. All data is encrypted in transit and at rest, hosted on secure, compliant infrastructure.
Can I cancel at any time?
Yes. You can cancel anytime before your renewal date, and your workspace remains accessible until the end of your billing cycle.
What response times should I expect for support?
Solo Strategist: within 24 hours; Growth Team: within 4 hours during business hours; Large Teams: same-day from your account manager.
Where can I get product updates and tips?
Our blog feature new agent capabilities, user stories, best practices, and thought leadership. There will always be in-product alerts as well.
